Missing project or diagram

When a project does not appear on the dashboard or opens the wrong file.

When to use this

Use when you cannot find work you know you saved.

Check account

  • Confirm you are signed into the same email used to create the project.
  • Sign out and back in if session looks stale.

Check project type

Diagrams, racks, and walls appear in their respective dashboard sections — not always one combined list.

Save as New confusion

Update saves to same project; Save as New creates a copy — you may be opening the original while edits went to the duplicate.

View-only vs missing

Locked diagrams still appear on dashboard with view-only badge — not deleted.

If truly missing

Contact hello@wireflow.live with account email, approximate project name, and last save date. WireFlow retains data for active accounts but cannot recover unsaved browser-only work.