Missing project or diagram
When a project does not appear on the dashboard or opens the wrong file.
When to use this
Use when you cannot find work you know you saved.
Check account
- Confirm you are signed into the same email used to create the project.
- Sign out and back in if session looks stale.
Check project type
Diagrams, racks, and walls appear in their respective dashboard sections — not always one combined list.
Save as New confusion
Update saves to same project; Save as New creates a copy — you may be opening the original while edits went to the duplicate.
View-only vs missing
Locked diagrams still appear on dashboard with view-only badge — not deleted.
If truly missing
Contact hello@wireflow.live with account email, approximate project name, and last save date. WireFlow retains data for active accounts but cannot recover unsaved browser-only work.