Login, logout, and contacting support

When to use this

Use when you cannot sign in, sign out, or need human help.

Login issues

• Confirm correct email — OAuth (Google) vs email/password if both enabled.
• Clear site cookies for wireflow.live and retry.
• Try incognito to rule out extension conflicts.
• Password reset from login page if using email auth.

Logout

Use Sign out from account menu in builder header or mobile nav drawer.

Shared computers — always sign out after session; share links do not require recipient login.

Billing access

Billing and Stripe portal require signed-in account with active or past subscription.

Contact support

• Email hello@wireflow.live with account email, description, screenshots, and browser/OS.
• For billing disputes include Stripe receipt email.
• For beta-specific bugs note if issue is on beta.wireflow.live vs production.

Self-serve resources

• Help Center (/docs) — product guides
• Terms and Privacy — plan limits and data handling
• Billing page — subscription status and upgrade