Login, logout, and contacting support
Account access problems, billing login, and how to reach WireFlow support.
When to use this
Use when you cannot sign in, sign out, or need human help.
Login issues
- Confirm correct email — OAuth (Google) vs email/password if both enabled.
- Clear site cookies for wireflow.live and retry.
- Try incognito to rule out extension conflicts.
- Password reset from login page if using email auth.
Didn't get a verification email
- Work inboxes (schools, restaurants, corporate) often block the message — resending will not help.
- On the Check your email page, continue with Google, Apple, or Facebook using the same address. That verifies the account without waiting for the inbox.
- Or tap Use a different email / Back to Sign In to start over with another address.
Logout
Use Sign out from account menu in builder header or mobile nav drawer.
Shared computers — always sign out after session; share links do not require recipient login.
Billing access
Billing and Stripe portal require signed-in account with active or past subscription.
Contact support
- Email hello@wireflow.live with account email, description, screenshots, and browser/OS.
- For billing disputes include Stripe receipt email.
- For beta-specific bugs note if issue is on beta.wireflow.live vs production.
Self-serve resources
- Help Center (/docs) — product guides
- Terms and Privacy — plan limits and data handling
- Billing page — subscription status and upgrade