Storage and image upload limits

Per-file size, images per project, total storage caps, and allowed file types.

When to use this

Reference when floor plan upload fails or storage quota message appears.

Per-file limits

  • Max 5 MB per image file (Pro: 15 MB, Team: 25 MB)
  • Allowed types: PNG, JPG, WebP, SVG (GIF accepted for legacy uploads)
  • Use PNG or WebP for device overlays; SVG for simple icons where supported

Per-project image counts

  • Up to 10 images per diagram (Free plan)
  • Up to 10 images per rack project (Free plan)
  • Up to 10 images per LED wall project (Free plan)
  • Pro and Team plans use storage-based limits with higher emergency count caps

Total storage

  • Free: 100 MB total uploaded object storage per user
  • Pro: 2 GB total per user
  • Team: 10 GB total per user
  • Storage counts unique uploaded files referenced in your projects

Canvas size limits

Very large embedded images inside canvas JSON may be rejected — prefer uploaded storage URLs over pasted base64 screenshots.